Shipping policy
Please allow a maximum of 3 business days for your item to process and be prepared for shipping.
Reliability is key which is why we like to use a sign for delivery service. Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
The only time that we will resend or refund is when tracking confirms that the package was lost/delayed DURING TRANSIT and not for any packages that states DELIVERED in mailbox/porch/reception etc.